Why are my Coins not collected after playing for some time? ⏳
Sometimes, the crediting of coins may be delayed, often due to a poor or unstable internet connection.
Please be patient – your coins will be credited soon.
Please, read this article to learn more about how collecting coins works.
Why haven't I received Coins for completing a level/task? 🏆
Sometimes, points may not be added to your balance immediately. Please allow up to 24 hours for the level to be marked as completed and the coins to be credited.
If 24 hours have passed and you still haven’t received your coins, please follow these steps:
- Submit a request to our Customer Support Team with the subject Missing Points.
- Make sure to include the following information in your ticket:
- A screenshot of the completed level in the game.
- A screenshot showing the missing level on Cash'em All.
- A game name and detailed explanation of your case.
Our team will investigate the issue and assist you further.