How long will I have to wait for my payout?
Payouts can take up to 5 business days to go through. The amount of time depends on the number of withdrawal requests we receive.
PayPal notified me that my payout was returned. Why did this happen?
This action is solely dependent on PayPal policies and is unrelated to our app. When we send out a payout to you, PayPal might ask you to accept or refuse it and will give you a deadline to answer. If you take no action, PayPal will automatically cancel the payout we sent you. This might happen in case you have not confirmed your email address or bank account/credit card on your PayPal. We strongly advise that you keep an eye on your PayPal account once you request a payout from our app, in case PayPal asks you to manually accept the payment. For any further insights on this matter, please get in touch directly with PayPal support.
I do not have a PayPal account. Is there another payout method?
Currently, the only monetary payout option available is PayPal.
How can I cancel a requested payout?
Unfortunately this is not possible.