I have played for some time but my coins have not been credited. Why?
Unfortunately, sometimes the booking of coins is delayed mostly due to a bad internet connection. Please be patient, your coins will be credited in time.
Please note that the coin accumulation ratio changes over time and becomes gradually more difficult as you level up. It is normal that after a certain time it takes more effort to accumulate coins. In order to earn coins a bit faster, we advise that you try out new games frequently instead of sticking to a specific game for too long.
In addition, please make sure that you have granted the app permission to track your playtime. You can check that in your device settings in usage data access.
My Daily quest is not progressing even though my time is counted.
Granny sometimes asks for your help with tasks that are divided into daily chores. If you have completed your chore for the day, working more time on it will not get the next day's chore completed. We suggest you pick a completely new chore in the meantime, and come back to the daily one the day after.
Example of a daily chore: